General Terms & Conditions

Company Anokha Jewellery/Krassimira Iordanova


§1 General, scope

(1) The following General Terms and Conditions regulate the contractual relationship between the company Anokha Jewellery and the consumers and entrepreneurs (in the following referred to as “Purchasers”), who purchase goods from the company Anokha Jewellery via the internet. The version effective at the date of the conclusion of the contract is relevant. The contract language is German. 

(2) Consumers in terms of these General Terms and Conditions are persons that conclude a contract with Anokha Jewellery without their business activities being associated with it. 
Entrepreneurs in terms of these General Terms and Conditions are individual and legal entities or partnerships with legal capacity that conclude a contract with Anokha Jewellery in association with their business activities. 


§2 Conclusion of the contract

(1) Formation of the contract
After you have sent the order, we will send you an email that confirms that we have received your order and contains further information. This confirmation is not binding on our part concerning any deliveries but informs you that we have received your order. The order (i.e. delivery commitment) is accepted by sending out a confirmation of delivery or by delivering the products. Anokha Jewellery reserve the right to decline your order within two weeks of the receipt of your order.

(2) Contract language
These GTC are available in English and German. The German Law is applicable, since our company is based in Germany. The English version of the GTC is not a legally binding text but merely represents a corresponding translation. The German version is applicable, in case of discrepancies.

(3) Contractual partners 
When ordering in our web shop, the orderer’s contractual partner is the company Anokha Jewelleries owned by Krassimira Iordanova.


§3 Representation

At all times, we try to represent the products as exactly and true to the original as possible. However, deviations in colour are possible due to different monitor settings.


§4 Payment, due-date, delay of payment

(1) Payment by direct debit:
You have the possibility to pay in advance. You pay the invoice amount into our account in advance. We ship your order as soon as the amount is received in our account.

(2) Payment by PayPal: 
You can pay via PayPal. During checkout, select "Zahlung per Paypal". You are then redirected to the PayPal payment site. We ship your order as soon as the amount is received in our PayPal account.
*via PayPal is a service by PayPal Inc. For more information visit www.paypal.com

(3) If the Purchaser’s payment is delayed, he has to accept any fault. He is also liable for accidents due to the service, unless the fault would have also occurred in case of a timely delivery.


§5 Prices

The prices at the time of order are relevant. All prices are inclusive the legally applicable German value added tax excluding packaging and shipping costs. 

Taxes, customs duty and/or costs that are not included in the prices may apply when a product is shipped to a country other than Germany. The orderer is liable for payment of these extra costs.


§6 Delivery

The product is delivered to the delivery address specified by the purchaser (Anokha Jewellery deliver to the address provided upon registration).

If an advance payment was agreed, the time for delivery is in general 2-3 working days after receipt of the purchase price. This information is non-binding unless agreed otherwise.

All deliveries are shipped with Deutsche Post as registered letters without receipt:
Shipping costs within Europe as registered letters- 3.50 €
Shipping costs outside Europe as registered letters- 5.05 €


§7 Reservation of proprietary rights

The products remains property of Anokha Jewellery until full payment is received. Before a transfer of property, pledging, transfer by way of security, processing or alterations are not admitted without explicit consent by Anokha Jewellery.


§8 Cancellation

(1) Anokha Jewellery have the right to cancel the contract concerning the pending part of the delivery or service, if incorrect information was provided regarding the purchaser’s credit rating, or due to objective reasons regarding the purchaser’s inability to pay, e.g. insolvency proceedings regarding the purchaser’s properties or rejection of such proceedings for lack of cost-covering capital. Before cancellation, the purchaser is given the possibility to pay in advance or to provide an appropriate guarantee.

(2) Regardless of possible claims for damage, already provided services have to be invoiced and paid according to the contract in case of a partial cancellation.


§9 Guarantee

(1) The legal regulations are applicable for guarantees unless agreed otherwise. If faults occur within the legal guarantee period of two years of delivery, you have the legal right for supplementary service (at your own choice: repair of faults or replacement). If the legal requirements are met, you have the legal right for discount or cancellation as well as compensation.


§10 Limitation of liability

(1) For damage other than to life, body and health, Anokha Jewellery are only liable if this damage results from gross negligence or culpable breach of a crucial contractual obligation on part of Anokha Jewellery or their auxiliary persons. Those contractual obligations are crucial which ensure the proper accomplishment of the contract and which the purchaser can always rely on. Further compensation liability is excluded. Claims from a guarantee given by Anokha Jewellery concerning the condition of the product and the product liability act are unaffected. 


§11 Withdrawal terms

(1) Information concerning the right of withdrawal

Right of withdrawal
Consumers according to §13 BGB can withdraw from their contractual obligation in written form (e.g. letter, fax, email) or by sending the product back within two weeks without specifying reasons. The period starts upon receipt of this information at earliest. In case of product delivery, the period starts upon receipt of the product by the purchaser. The timely sending of the withdrawal or the product is sufficient to observe the withdrawal period.

The withdrawal has to be sent to:
Krassimira Iordanova
R 3, 9-11
D-68161 Mannheim
Telephone: +49160/90819579
E-Mail:

Withdrawal consequences
In the event of an effective withdrawal, the merits received by both parties have to be returned. If received merits or products cannot be returned completely, partially or only in deteriorated conditions, you are reliable to provide appropriate compensation. In case of a surrender of goods this is not applicable, if the deterioration of the product can only be traced back to its test - as it is possible in a shop. Moreover, you can avoid compensations, if you do not use the product as owner and avoid everything that affects the product’s value. You have to pay for return, if the delivered product is identical with the ordered product, if the price of the product to be returned does not exceed 40.00 Euros, or if, in case of a higher price, you have not paid for the product in total or partially. Otherwise, the return is free of charge for you. The product has to be returned immediately after applying the right of withdrawal. 

The right of withdrawal does not apply for contracts concerning the: 
- delivery of goods that are unambiguously intended for personal requirements or that are not suitable for return due to their characteristics.

-End of withdrawal terms-

(2) Non-binding note on withdrawing

Return of products with a product value higher than 40 Euros:
I kindly ask you not to send any unpaid parcels. (Costs in the amount of 12 Euros arise in case of a non-paid parcel). Please choose the most cost-effective mode of shipping (Hermes, GLS or registered letter without receipt). 


§12 Data protection

Your data is safe with us. We do not pass on our clients’ addresses to anybody. 
We save your address and order-related information only for processing of your order and for maintaining a good client relationship. 

Upon placing your order, you agree that your information is gathered, saved and used as described above. You can totally or partially withdraw from this agreement at anytime via email to .

You agree that all correspondence with us is done electronically.
We inform you that data transfer via email is outside our influences and that there might be safety risks such as virus transfer, damage of data, loss of data or access of third persons. 

By placing your order, you permit Anokha Jewellery to send documents and other information in unencrypted emails. 


§13 Jurisdiction

(1) All conflicts covered by this contract are subject to the law of the Federal Republic of Germany.

(2) UN conventions for the sale of goods are excluded. If the purchaser does not have a jurisdiction in Germany, the court at the business location of Anokha Jewellery is responsible unless a new jurisdiction is justified for this conflict. 


§14 Imprint (company identification)

Imprint:

Responsible person:
Krassimira Iordanova
R3, 9-11
68161 Mannheim
Telephone +49 160 90578294

http://www.anokha.de
Tax number: 38301/36448


§15 Severability clause

If a regulation in these GTC is not effective or valid or becomes ineffective or invalid, the remaining regulations of these GTC are unaffected unless the lapse of an individual clause would penalise a contractual partner in an unacceptable way so that he cannot be expected to adhere to the contract. 

End of General Terms and Conditions